Susan made our condo purchase one of the best real estate buying experiences that we have ever had. At our first meeting to look at the condo that we ultimately purchased, she took the time to get to know us and our needs in finding the perfect condo for us. Her no-pressure approach gave us time to talk through and make the decision to place an offer on our terms with her advice. She provided us with timely advice and updates throughout the escrow process. Her connections with our loan provider, the escrow company, our home inspector as well as carpet and painting companies for renovations that we needed to have done after move-in made it a very efficient process. She also ensured that the seller took care of all items that required repair before we moved in. We now have the perfect condo for our needs and have a great new friend. We will certainly go to Susan Chase again in the future for our real estate needs!